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FAQ

How do i place an order?

You can view all our products from the homepage, select your desired item/s and click on “Add to Cart”. Once you've added all items sign into your account or, if you haven’t created one, you can sign up and then proceed to checkout.

You can also place an order through our Facebook page, Instagram page, Whatsapp and our store.

Where do you ship?

we offer shipping services not only across Egypt but also internationally.

How long does it take for my order to be delivered?

Within Egypt: 2-4 days for ready products and 10-14 days for products under processing.

How much is the shipping cost?

Product prices do not include shipping fees and each order is subject to a fee depending on the location.

What types of leather are used in your products?

All our products are hand painted and handmade of genuine leather like Goatskin and cowhide.

Do you offer personalized or custom-made bags?

Yes, we do offer personalized and custom-made bags. Contact us to discuss your specific requirements, and our team will be delighted to assist you in creating a unique and tailored piece.

How do i repair an item?

If your product requires any repairs, kindly contact us and our specialists will be happy to guide you depending on the case.